Privacy Notice – Customers

The Company is committed to protecting your privacy and complying with the General Data Protection Regulations which came into force on 25th May 2018.

Digraph Transport Supplies Ltd is required to retain information relating to customers which include names, addresses, telephone numbers, email addresses and payment information. When handling data, the Company will comply with the 6 privacy principles under the GDPR:

  • Lawfulness, fairness and transparency – Personal information shall be processed lawfully, fairly and in a transparent manner

  • Purpose limitations – Personal information shall be collected for specified, explicit and legitimate purposes

  • Data minimisation – Personal information shall be adequate, relevant and limited to what is necessary

  • Accuracy – Personal information shall be accurate and, where necessary, kept up to date

  • Storage limitations – Personal information shall be retained only for as long as necessary

  • Integrity and confidentiality – Personal information shall be processed in an appropriate manner to maintain security

All client data is stored securely and can only be accessed by authorised members of staff. The Company will not make data available to third parties for commercial or marketing purposes.

Document Retention

Personal data will only be retained for the Company’s customers for a period of 7 years following your most recent transaction with us.

Your Rights

  • Right to be informed about the processing of your personal data

  • Right to rectification if your personal data is inaccurate or incomplete (requests to amend data will normally have to be processed within 1 month)

  • Right of access to your personal data and supplementary information, and the right to confirmation that your personal data is being processed

  • Right to be forgotten by having your personal data deleted or removed on request where there is no compelling reason for an organisation to continue to process it again (employers will have to respond without undue delay or within 1 month of the request)

  • Right to restrict processing of your personal data, for example, if you consider that processing is unlawful, or the data is inaccurate

  • Right to data portability of your own personal data for your own purposes (you will be allowed to obtain and reuse your data)

  • Right to object to the processing of your personal data for direct marketing, scientific or historical research, or statistical purposes


If you have any questions about how we use your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:

  • Email:

  • Write to us at: Digraph Transport Supplies Ltd. 2 Chewton Street, Eastwood, Nottingham, NG16 3HB

You have the right to make a complaint at any time to the local data protection supervisory authority which, for the UK, is the Information Commissioner’s Office (ICO ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance